Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS
Problem Solution: Global Communications
Diane K. Parsons
University of Phoenix
Problem Solution: Global Communications
Global Communications (GC) is a telecommunications company that is in the midst of upheaval. Faced with a diminishing market because cable companies are entering the telecommunications markets by offering services that include video, internet and voice, Global Communications has had to make some difficult decisions in the past that have resulted in an eventuality that Global did not anticipate and therefore, was unable to plan for. The employees’ union has decided to take action against Global Communications, citing contract manipulation and an inability to come to an amicable conclusion.
On the face of the situation Global has decided that the problem too much competition. However, upon careful analysis, the main problem is not competition but instead the way in which Global Communication went about finding a solution to the problem that existed. The purpose of this paper is to discuss the problem at Global Communications, determine suitable alternatives that will meet the needs of all concerned stakeholders and finally implementation of those alternatives in a manner that will derive the best results possible and that will ensure that Global Communications will not end up in the same situation.
Situation Analysis
Issue and Opportunity Identification
Global Communications once played a major role in the communications market where its stock was valued at $28 per share. However, because of increased competition the market has taken a turn for the worse where shares, after a three year period, are valued at o ...