Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS
Problem Solution: Global Communications
Problem Solution: Global Communications
In this paper I will be discussing different barriers that Global Communications is facing. Global Communications is seeing a significant decrease in the prices of their stock. Within the past three years it has declined more than 50 percent. With diminishing revenues and profits, Global Communications needs to come up with an aggressive plan of action or they will not be able to withstand the stiff competition of their competitors. Global Communications does not have a strong sense of managing conflict among them. Also, Global Communications, who’s philosophy is that “Our Edge is People”, are not holding to the mission that they have been so widely publicizing. Upper management is not using a proper code of ethics while trying to maintain their business. They are relying on their own judgment for the good of themselves instead of the good of their employees and their company.
Situation Analysis
Issue and Opportunity Identification
Global Communications is in high demand competition with their competitors. They are in need of increasing their market shares. Global Communications plan of action consisted of moving some of their technical call centers to India and Ireland in order to compete globally. Global Communications came up with a proposal to present to the board and showed a reduction in unit costs of up to 40 percent if the board would agree to move the call centers. The board voted and said that they approved Global Communications proposal to go global within the next three years. What Global Communications failed to do was inquiring with the union on their ideas to increa ...