Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS
Problem Solution: Global Communications
Katrina White
University of Phoenix
Problem Solution: Global Communications
The telecommunications industry is constantly changing. Global Communications is one of those companies that are trying to survive in a competitive environment. This analysis will explore the issues and opportunities facing Global Communications, stakeholders involved, problem, end-state goals, alternative solutions, risk assessment, optimal solution, and the implementation plan. After evaluating everything, this will help Global Communications reach their vision, which is to become a leader in the telecommunications industry. First step is for Global Communications to realize the issues facing the organization and opportunities available to them.
Situation Analysis
Issue and Opportunity Identification
Global Communications has several issues facing them as they try to reach their end state vision. According to the Global Communications scenario, the issues facing them include decrease in stock prices and profits, increased competition, and consumer demand for new products. As stated in the Global Communications scenario, their stock prices dropped from $28 per share to $11 per share in a three-year period with profits declining at an alarming rate as well. Competition is abounding between local, long distance and international markets. They are all competing for the same business. The Global Communications scenario stated that implementing new features helped but now the cable companies are stepping in offering the same features. Cable companies are offering complete solutions for all telecommunication needs. Customers are demanding new features in an ev ...