GAP ANALYSIS: GLOBAL COMMUNICATIONS
Gap Analysis: Global Communications
MBA/500
Instructor:
University of Phoenix
September 24th, 2007
Gap Analysis: Global Communications
As organizations strive to become leaders in a globalize industry, senior management leadership teams must demonstrate the ability to communicate effectively and carefully listen to the responses generated within the organization and external mediums when communicating reorganization strategies and changes. "Effective communication is vital for all organizations because it coordinates employees, fulfills employee needs, supports knowledge management, and improves decision making." (McShane & Von Glinew, 2004, p.324).
Situation Analysis
Issue and Opportunity Identification
Global Communications is undergoing tremendous economic pressure due to high competition from local, long-distance and international markets.
GC management team faces the challenge to develop an effective strategic plan that will allow the organization to realize globalization growth while implementing cost-cutting measures that will improve profitability. Global Communications plans to realize its globalization strategy by implementing many approaches such as introducing new services, primarily to small business and consumer customers in local and long-distance markets across the country. Additionally they intend to implement cost-cutting measures such as massive lay-offs and relocation of employees, and reducing labor cost by outsourcing in India and Ireland.
Global Communications has concentrated all its efforts on its strategic plan and has disregarded the worker's union disadvantage at this approach. Global Communications has not identifi ...