Global Communication Benchmarking

Global Communications: Team C's Bench-Marking Assignment

University of Phoenix Graduate

Introduction
As a member of the MBA / 500 Foundations of Problem- Based Learning class and participant in Team C, our week five assignment consisted of each member researching two companies that have faced specific issues related to those identified in the Global Communications scenario and how they are connected with the course concepts.  In our investigations we were to identify issues that both the researched companies and Global Communications were similarly faced with, discuss how the companies responded to the issues, and report the outcomes of their implemented solution.  The six companies researched include Hewlett Packard, DaimlerChrysler Corporation, Alro Steel Corporation, Cargill Incorporated, General Motors and Ford Motor Company.
After conducting our research, as a team, we identified several course concepts that correlated between the information gathered from our benchmarking companies and that of Global Communications. The 3 key concepts that allowed us to compare and contrast the situations and opportunities present in each scenario were Executive Decisions and the Business Costs of Ethical Failures, Contingency Models for Selecting a Communication Media, and Affective and Continuance Organization Commitment.
The first concept discussed was Executive Decisions and the Business Costs of Ethical Failures presented by Thomas, Schermerhorn, and Dienhart. In this reading it was discussed that "Crucial to creating the sense of urgency regarding ethical business behavior is an accurate appreciation of the full costs of Ethical failures.  Yet many of these costs appear nowhere in an annual report, on the balance sheet, or in the incom ...
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