Gap Analysis

A

SERVICE GAP ANALYSIS

OF

THE INTERNET SERVICE PROVIDERS OF INDIA

                    [pic]

SUBMITTED TO

PROF. MADHAVI GARIKAPARTHI

                                   SUBMITTED BY

                                      AMAN DEEP SINGH KOHLI (07BS0072)

                        ABHISHEK SETH (07BS0227)

                        GOURANGA GOSWAMI (07BS1485)

INTRODUCTION

In the years following its founding in 1947, the Republic of India implemented a set of policies designed to enhance the self-reliance and political integrity of this highly diverse and expansive country. A highly regulated and protectionist domestic market emerged, overseen by a bloated bureaucracy. In response to economic crises during the 1970s and 1980s, domestic and international pressure, and global trends in trade and investment, the Government of India implemented a set of economic reforms in the 1990s. The realization that information and computing technologies (ICT) constitute a critical part of the economy of modern states was an important element of these reforms.
In 1998, Prime Minister Vajpayee offer ...
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