The book Fish!: A Remarkable Way to Boost Morale and Improve Results is a fictional story about a woman thrust into single parenthood and a leadership position she's not too sure she is ready for. The story follows Mary Jane through the tedious task of turning the third floor ?Toxic Waste Dump' into a high energy environment where the workers actually enjoy being there and working with each other.
At first, Mary Jane resorted to taking her lunch breaks outside of the office so she could avoid the snide remarks of other employees and internal customers of ?First Guarantee Financial.' One day while on her lunch, she decides to go for a walk through a local fish market, which just so happens to be the world famous ?Pike Place Fish Market', renowned for its high energy and exciting atmosphere.
While wandering the market Mary Jane meets a worker by the name of Lonnie who, after hearing her story, is set on helping Mary Jane turn the ?Waste Dump' into a big energy reserve. He does so by showing Mary Jane that there are four major changes that need to take place in the workplace in order to create the same fun atmosphere as the ?Pike Place Fish Market.'
The first of these changes is the choice of attitude. If Mary Jane could convince her workers that they have a choice in attitude, she could surely begin the process of cleaning the ?Toxic Energy Dump.'
The second idea presented is ?Play.' Mary Jane learned that the employees on the Third Floor should be able to have fun and relax but still conduct business in the proper manor. The third idea is called ?Make Their Day.' This idea focuses on making the customer, whether internal or ...