Case Study Assignment
Robert Gardley
Gen 480
Professor Constance Van Guilder
November 1, 2006
1. Provide four to six assumptions held by Kelly; six to nine assumptions held by Pat; Two to three assumptions held by Cliff; two to three assumptions held by Chris.
A. Kelly:
Kelly assumes that because of his short staff she won't have time for the new product development. He also makes the assumption that his department won't have time to maintain the existing service if they are to develop a new product. When Pat asks Kelly when he would like to meet to talk about the project Kelly assumes that they will just argue again. Kelly assumes that Pat has not heard about quality control. Kelly assumes that Pat is going behind his back and talking to her programmers.
B. Pat:
Software design department do not see the path to "product optimize" launch and are unable to complete the project by the deadline. Cliff's new budget crunch on the project should not delay the launch from August. She assumes that her programmers are the best and that they will get the project done on time. Pat assumes that if a new prototype is presented to customers by the first of Augu ...