Armand Robitaille at DUBAL
Case Memo
To: Armand Robitaille
From: Armand Robitaille
Date: 1994
Subject: DUBAL HR improvements
Problem statement:
Due to the incompetent compensation and reward system that has never been changed in 12 years ago, as well as poor management skill and lack of qualified and appropriate management candidates, DUBAL will lose current and potential valuable employees. These issues were emerged in a long term, and if kept the same, they will result DUBAL to close. Therefore a more favorable and up to date compensation and HR plan need to be introduced to DUBAL.
Situation:
Strength: Employees understands the weakness of current system and have the will to change. Have many talented and hardworking employees.
Weakness: British dominated management team is biased and discriminatory to employees in other cultures and because employees have very different culture it becomes difficult to bring satisfaction to everyone.
Opportunities: DUBAL is owned by the ruler of Dubai who values Nationals. Hiring talented candidates is cheaper.
Threats: Increasing job demand from employees’ home country. Various opportunities with higher pay and better working conditions in Dubai offered to Nationals. Decreased number of competent applicants.
Alternatives:
A. Higher salary to all non-management positions and better working hour
B. Request to decrease the proportion of British managers and pass them onto Nationals or other qualified candidates
C. Give salary raise or status raise and special working times only to Nationals.
(Below is an evaluation of alternatives to 5 criteria, criteria listed by descending importance)
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