Running head: DISPUTE SUMMARY PAPER
Dispute Summary Paper
University of Phoenix
BUS/415
December 06, 2007
Dispute Summary Paper
In the following paper, information will be discussed about Alternative Dispute Resolution and how it affects our judicial system. The paper will also present an example of a dispute that was either resolved by ADR or by another form of resolution process will be discussed shortly thereafter. An analysis of the effectiveness of the particular dispute resolution process will be given.
The use of the court system to resolve business and other disputes can take years and cost thousands, if not millions, of dollars in legal fees and expenses. In commercial litigation, the normal business operations of the parties are often disrupted. To avoid or lessen these problems, businesses are increasingly turning to methods of alternative dispute resolution (ADR) and other aids to resolving disputes. The most common form of ADR is arbitration. Other forms of ADR are mediation, conciliation, minitrial, fact-finding, and a judicial referee (Cheesemen, 2004).
The basis of the dispute between Northwest Airlines and its 11,000 flight attendants was simple. In 1993, Northwest employees accepted pay cuts to help keep the airline out of bankruptcy. Further, they had been working without a contract since 1997. As a result, the airline attendants claimed that their pay lagged drastically behind industry standards. Northwest and the flight attendants Union, Teamsters Local 2000, entered negotiations in late 1998 to create a fair and appropriate contract. Negotiations between the two sides stalemated on December 7, 1998. There were no further talk ...