1. Executive Summary..…………………………………………………………….i
2. Introduction……………………………………………………………………….1
3. Scenario……………………..…………………………………………………….2
4. Shortcoming and Implication.......…………………………………………....2
5. Benefits Gained from the Project…………………………………………….6
6. Estimation of Financial Impact and Justification………………………….7
7. Conclusion………………………………………………………………..………7
8. Recommendation……………………………………………………….………8
9. Reference…………………………………………………………………………9
10. Appendix……………………………………………..………………………….10
1. Executive Summary
TIME dotCom Berhad (TIME) which was incorporated as a public company in 1996, and listed on the Main Board of Bursa Malaysia in 2001, is a telecommunication licensee which offers full suite of telecommunication services to both the domestic and international markets, from voice and data communications to dial-up and broadband Internet provision, payphones and multimedia solutions.
It has an extensive fiber optic infrastructure across the country, and provides services via building-centric approach. The infrastructure forms a network connecting telecommunication facilities installed in selected commercial buildings which then are called “Ready-For-Service” (RFS) buildings to provide services to the tenants within the buildings.
Issues arise when the management of the business activities inside these buildings is ineffectively and inefficiently planned and executed. These issues exist thr ...