Change management Delta/Northwest airlines.
1- With the merge, why is it that the management team of both companies focuses first on the benefits of the employees? Rather than customers? (I found this question by reading the official page of the merge at www.newglobalairline.com/news/release)
2- References
News Center
FOR IMMEDIATE DISTRIBUTION
CONTACT: Delta Corporate Communications
404-715-2554
Northwest Corporate Communications
612-726-2331
Employees First to Benefit from Combined Delta, Northwest Network
New reciprocal travel program adds to previously announced plans for a substantial equity stake, pay increases, seniority protection and other benefits for Delta, Northwest employees
ATLANTA and EAGAN, MINN., April 29, 2008 - More than 100,000 employees and retirees of Delta Air Lines (NYSE: DAL) and Northwest Airlines (NYSE: NWA) will gain reciprocal access to both airlines' worldwide route systems for free, standby travel, effective May 6. The enhanced program will allow Delta and Northwest employees and their families to fly for free to more than 390 worldwide destinations in 67 countries.
"Non-revenue travel privileges continue to be one of the most popular aspects of airline employees' total compensation and benefits," said Delta CEO Richard Anderson. "With great coordination and partnership between the airlines, we are offering an immediate benefit by extending free travel on each other's flights - something that has never been offered this quickly following the announcement of a major airline merger."
Northwest Airlines CEO Doug Steenland added, "We wanted our own employees to be the first to benefit from the Northwest/D ...