What is one of the most important questions asked in any organization or business today? How do you decide what needs delegating and how can you trust your team to handle things? How will you handle situations that will determine your success for years to come?
There comes a time when you have to look in the mirror and inventory your skills and how best to utilize them with the needs of your organization and yourself. As you grow, the people you manage become a large version of yourself, but they all have there own dynamics which make them unique.
With the Department of Labor, the organization had to embrace change or fall along the roadside with other organizations that were not willing to change. There is an old expression in any business: "Change or die." We thought that was too simple because many businesses fall apart because too much emphasis is placed on growing and not enough on quality employees. So we assumed that rather then recruit more people, recruit less people that could get the job accomplished without someone constantly having to look over their shoulders and really do what our organization wanted to do. Help people secure employment!
We were delegated more authority to recruit more people with personal strengths in customer relations. Somewhat like a salesperson that could sell the services that the Department of Labor was providing. They delegated more authority for local managers to take time to recruit the best person that could fit into not only the place, but also fit in with the people they were assisting. In a perfect world, you want to hire the person that has the credentials for the position. But in a not so perfect world, you have to hire the person who has the expe ...