What is your Experience with Decision-Making Models?
Foundations of Problem Based Learning
What is your Experience with Decision-Making Models?
My exposure with decision-making models has been very limited throughout my few years within the hospitality world, but my experience lies within everything I have accomplished. It has been nearly five years since the concept was first introduced, through a systematic thinking class which I was currently taking for my undergrad. This class focused mainly on the concept of building learning organizations through the use of tools and strategies. In doing this, the class was introduced to decision-making models, particularly The Five Whys by Rick Ross. Since this time, I have found that these models can not only affect how problems are looked upon based within the walls of a corporation, but the walls surrounding our everyday life. And often at times, these models will help us escape the walls altogether.
"If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking."(Senge, Ross, Smith, Roberts, & Kleiner, 1994, p. 28) As I look back on the systematic thinking class now, I remember feeling an overwhelming desire to learn new ways of thinking, but also at the same time realizing that I would not be able to endure four straight hours of classroom learning without a break. These two key elements helped to focus my energies into using a decision-making model, Professor Gibord had just introduced for the first time to the class. The tool he had introduced to the class was The Five Whys, and through Professor Gibord's teaching, and my own readings I began to understand that thi ...