Every company has its own "personality" or culture. For an organization to be successful over the long term, its culture needs to be managed effectively. Management Systems' culture management products/process are designed to help firms define their culture and understand how it affects behaviour and organizational success. The process serves as input to the development of strategies for systematically managing culture as a competitive advantage.
What is the Management Systems approach to Culture Management?
Management Systems views culture and its management as one of the six key factors (contained in the Pyramid of Organizational Development) that contribute to organizational success over the long-term.
Although the concept of corporate culture may seem abstract, we know that it can have a profound impact on corporate success and profitability.
Culture management focuses upon:
• Identifying what the culture really is (versus what the company says or thinks it is)
• Determining what the culture should be to promote behaviour consistent with the company's goals
• Developing a plan to take the company from where it is to where it needs to be with respect to its culture
How is the Culture Management Process Conducted?
Management Systems can provide the following services to assist your firm's culture management process:
The Culture Audit
Step 1: Data Collection
Management Systems uses a variety of techniques to collect information on a firm's culture and the systems, structures, and processes that support it.
a) Interviews
We conduct one-on-one interviews with selected employees to help identify the nature of the company's culture.
We may also conduct small g ...