Currently the U.S. Government has gone through a crisis to pass a tax bill to bail out our financial institutions. Republicans and Democrats went through a crisis by debating conflict to resolve issues to pass this bill. Without conflict resolution tactics, these issues would not have been resolved. Arbitration came about in baseball because the parties involved could not come up with a figure that satisfied the player or the owner. The idea of bringing someone into the equation to be impartial and come up with a number that will satisfy everyone cannot happen. It turns out to be a win-lose situation. The player may get resentment towards the team and it can carry over to the following year. Today it has a different feeling; players realize that Baseball is a business not just a sport. They have the most successful labor team in the history of sports when it comes to dealing with management. The reason for that is in the beginning players gave in to management. From this, players went through their own conflicts within the players union and management to achieve what they have today. When trying to resolve conflicts, several keys are important to remember to ask when asking other people’s opinions. When in a meeting important to make sure each person is able to express concerns. If the person is not acknowledged, it may cause hurt feelings or make the person or persons feel like they are not included. Ask questions instead of giving orders. When orders are given, it says that I am not interested in what the concerns of others are. When people ask questions, people are not put on guard. Encourage and facilitate two-way conversations. Conversations cannot be one sided. Show gratitude. To show gratitude gives the person an opportunity to feel appreciated. Give ...