INTRODUCTION
Club Chaos is a large not-for-profit company with an extensive organizational structure. Presently, there are many organizational problems affecting Club Chaos, which are cumulatively leading to the demise of the organization. The problems at Club Chaos really start at the top of the organization. The individuals who control the organization have failed to implement policies and procedures which are conducive to a good work environment which encourages hard work and efficiency. These problematic issues will be discussed in detail followed by feasible alternatives, recommendations and implementations.
The first of these problems is the lack of organizational goals. There are no concrete goals and objectives set for the organization and as a result, management is not able to communicate the club's plan to its employees. Consequently, employees do not have a clear focus of the tasks that need to be achieved, or the overriding direction of the organization. Secondly, the club has a recruiting system based on nepotism. There is no system implemented to recruit qualified individuals who have acquired the necessary skills and experience to perform their jobs. This is especially a problem associated with management appointments. The same system does not allow for improvement of current employees by way of promotion. These two issues collectively have resulted in high turnover rate at Club Chaos.
Furthermore, there is a lack of formal training programs designed to increase the efficiency and productivity of both employees and management. Currently, there is also no formal performance evaluation or appraisal system in place. These two initiatives implemented together form a system whereby the training allows employees to know what is ex ...