Case: Nursing Staff

University of the East
Recto, Manila

Graduate School

NURSING STAFF
(Case Study)

Submitted in partial fulfillment
Of the course requirement
In HBO 510 Human Behavior in Organization

To

Blandina S. Panelo, Ph.D.C.
Professor

By

Randy C. Olap
Lorbie Torres
Zhang Chaoyi

February 17, 2007
2nd Semester, S.Y. 2006-2007
BACKGROUND
This action took place on the general surgery floor of a small hospital in western Wisconsin. For several months the hospital trustees had debated the feasibility of building an addition that would have moved all critical-care facilities into a modern, fully equipped building. However, just last month, the decision was made not to expand but to modernize the present facilities. During the period of this decision-making, the administrative organization of the hospital changed markedly. A new administrator from a large city hospital took over and brought in a new nursing head and several new nursing supervisors.
Eight old-time registered nurses, three licensed practical nurses, and two nurses' aides staff the general surgery floor during the 3-11 p.m. shift. Molly, the new nursing supervisor for this shift, reported for the first time on Saturday night. She observed during the shift that there were several infractions of sterile procedures, that on two occasions practical nurses administered injections (which, by law, must be handled by the registered nurses), and that there was a tendency for nurses to congregate at the nursing station for long periods of time.
The first thing that Molly did when she went on shift Tuesday night was to call the entire staff together. She said that they should know that she expected all of them to adher ...
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