Business System Analysis
BSA 375
Dawn Howard
June 16, 2004
Abstract
We will look at upgrading and redesigning a previous existing business system. The system in place is a software bases parts information system used by most automotive dealership parts departments. We will look at the steps needed to reach the goal set by the end user. The steps will show the process needed to ensure the proper implementation of the completed system, which will allow the parts personnel to perform their duties more efficiently. Thus, saving time and money for the company because of a system that integrates all systems into one program.
To begin, the end user has a system in place that requires the need for written documentation along with the use of a computer bases software system. As it is now the parts department for the automotive dealership has the parts item information and pictures on computer for ease of access. The parts counter person looks up the parts information on the computer and writes the individual part numbers down for each part needed. He then has to go over to the first of two computers to locate the parts needed. The first computer lists all the parts that are stored within the dealership he is working at. If the part is not in stock he then goes to another computer that is linked to the manufactures main computer, which is located off site. He uses this computer to locate where the part may be, whether the part is at any local dealerships or somewhere within the country. If the part is not found to be at any local dealerships then he must order the part from the manufactures warehouse. To do this he must fill out a small paper order card with the customer's personal information and the vehicle information. From there at the ...