Best Practices

Harrison-Keys
Harrison-Keys is a publishing company that is turmoil. They are trying to implement e-publishing to their stable of publishing materials. They have recently changed management due to failures of the implementation process. The new leadership does not share the viewpoint of the former leadership when it comes to e-publishing. The vendor for Harrison-Keys has been a victim of an “act of God” and there was no back-up plan in place for a secondary vendor. Harrison-Keys new management has given an deadline for the e-publishing project to be headed in the right direction. This paper will identify two companies that have like problems and the solutions they implemented.
Dallas Mavericks
The Dallas Mavericks Organization operates in the National Basketball Association (NBA).The organization was in ruins during the 1990’s and needed a change in culture. The change came in the form of ownership and upper management in 2000. Harrison-Keys similarly changed their leadership in order to provide better results. The Mavericks, as an organization decided that the best method for achieving the desired results was to lead by wandering around. Upper management was to spend less time behind closed doors and more time being available to the staff. Through face-to-face interactions, management was able to stay in touch with what was really going on in the project and build cooperative relationships essential to project success (York, 2006). The new leadership at Harrison-Keys decided to have face-to-face contact with their staff in order to identify the current problems and set parameters to follow.
The Mavericks overall goal was to become an elite organization not only in the NBA, but in the world. They set up manageable goals with upper man ...
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