Abstract
Cross training plays a major part in the success of an organization in today's businesses. Cross training is a way of developing employees in all the skills necessary to complete many different tasks that must be performed to enhance the performance of the company or organization. This also helps the business work more as a team and less on an individual scale. Therefore, it makes the business run more smoothly and increases productivity from the employees. Many companies use cross training for several different reasons depending on what sector of business they are in. Whether the industrial setting, retail setting or the medical setting; all must utilize the concept of cross training to get the maximum effect or coverage for the business. In any case, cross training can benefit managers, employees and the entire organization when used properly. Cross training makes the employees feel more valuable and less expendable to an organization. In addition, this allows the business to reduce costs, reduce turnover and achieve greater quality service to their customers.
Table of Contents
Introduction?????????????????????????????????4
Literature Review??????????????????????????????..6
Benefits to Managers???????????? ????????????. ?.6
Benefits to Employees?????.?....?????????.????????.. 8
Benefits to Organization???????????????????????.?..9
Success Factors????................?..??.??????????????.?10
Conclusion????????????????????????????????...11
References?..???????????????????????????????13
Cross Training
Cross training is very important to any organization and can have a huge impact on companies in order to be successful. There are millions of compa ...