Running head: BENCHMARKING: RIORDAN MANUFACTURING
Benchmarking: Riordan Manufacturing
Rochelle Conard
Rachel Lawson
University of Phoenix
MBA 530 Human Capital Development
September 6, 2007
Introduction: Riordan Manufacturing
The reader of this paper will gain a better understanding of the human capital development strategy of the Riordan Manufacturing. Riordan Manufacturing and six other companies share some of the same issues that affect the employees and leaders. Job satisfaction, employee benefits, employee turnover and compensation model development issues will be addressed. Resolutions to combat the issues and an overview to the business practices of Amersham, American Standard, United Parcel Service, First USA Bank, First Horizon National Corporation, and Alpha and Omega Building Services will be addressed. After reading, one can determine the impact human capital development has on the characteristics of each company.
Benchmarking
First Horizon National Corporation:
The Web site for First Horizon National Corporation provided attention-grabbing facts about its commitment to its employees and the way it operates as a business. First Horizon National Corporation (2007) is a national financial services company that has history of success and practices since 1864. Presently, the company, one of the top 30 bank holding companies in the United States, is known for its outstanding customer services and a deep commitment to its employees. First Horizon National Corporation is nationally acknowledged for strong corporate ethics and is one of the best places to work.
However, during the 1990s, First Horizon National Corporation was faced with low earnings, the threat of being acquired by a competi ...