Running head BENCHMARKING: GLOBAL COMMUNICATION
Benchmarking: Global Communications
TEAM A-MBA 500
University of Phoenix
JANUARY 2007
Benchmarking: Global Communications
Introduction
For the MBA - 500 Foundations of Problem- Based Learning at the University of Phoenix, the class was divided into two teams. The following students represent Team A: Jeff Rentfrow, Karen Buck, Greg Davis, Wayne Hepburn, Casey Hensley, and Gui Gasser. This assignment required each team member to research two companies that have faced similarities issues as Global Communications' scenario. We also determined how they are connected with the course concept.
Global Communications company is a telecommunication company that were facing dilemmas and crisis due to the fact that the telecommunication field was very competitive. They company saw more than at 50% decrease in their stocks. It's important that Global Communications take difference approaches to help the company so that it can stay competitive in the telecommunication field.
In the past, Global Communications has had a reputation of taken care of their employees, but with the new approaches and directions they will be "going against the grain". Prior to these directions, they cut health and education benefits 20%. Now, employees will lose their jobs and be laid off while others will take a 10% pay cut. Ultimately, Global Communications do not have any choice and it need to act quickly to stop the downward spiral, which could lead the company into bankruptcy.
As a group, Team A was identify issues that both the researched companies and Global Communications were similarly faced with, discuss how the companies responded to the issues, and report the outcomes of their imple ...