COMPANY BACKGROUND
The Community Bank of Sharjah is a new bank which is going to open soon and it needs a relatively simple process to start with and after that when they will grow they can add businesses that are more complex. This bank is going to have two branches, one on the Sharjah Buhaira Corniche area and another one in Sharjah Bank Street.
According to the operations manager, Ali Farhat, he said that: “CBS Bank is seeking to be famous and important all over the world”. In addition they are looking to attract more customers and prove themselves in the market. In addition they are going to provide full range of financial services to customers and make dealing easier and finish their transactions in a short time.
In the CBS Bank there are going to be two types of financial services namely Loan Services and Deposit Services. Furthermore the customers will be divided to two types namely personal customers and the companies. The loan service will be provided only for companies and there will be risk analysts to check risky loans and if they are going to be rejected or not. In addition there are two types of accounts which are long term accounts and Day-to-Day accounts. With the Day-to-Day accounts, customers can withdraw and deposit money at any time they wish. Moreover, with the long term accounts they could invest their money for one, two, three or four years and the yield of each investment is decided by the bank itself.
PRELIMINARY INVESTIGATION REPORT:
Define the project scope and constraints:
• This new system is to enhance the bank system and provides a wide range of financial services for its customers. In addition that enables the employees to be aware of the papers checked and documents validation. That might reduce th ...