I decided to do this report on Bank One for many different reasons. I use to work for Bank One until January of 2003 and I was there for two years as a customer service associate. Most of your large financial institutions don't use the name "teller" in their job descriptions anymore. I was a teller, but my job title was customer service associate. I decided for one reason to do Bank One because I felt since I worked their, I would be able to do a good job discussing them. I also felt this might even help me to understand more about the company. I worked there for two years and never once looked at the financial statements in the annual report very hard. This was also a good choice for me because I could still get access to the intranet and find any information that might help with my paper. I am going to discuss different aspects of the bank and how they might be different than other banks, the CEO James Dimon, Board of Directors, and how Bank One utilizes the Balance Scorecard.
I researched the topics for this paper from a few different sources. I used Bank One's internal intranet website that can only be accessed from within the bank branches or corporate offices. I also used the 2002 Annual Report that was delivered in the mail the same week I started working on this paper. There was also lots of good corporate information off of the public website at www.bankone.com.
Bank One was founded in 1868 in Columbus Ohio and was called Sessions and Co. at that time. Then in 1929 they merged with two other banks to form City National Bank & Trust. Then in 1935 John H. McCoy was named president of City National, he will be the first McCoy of three to run Bank One. In 1958 John G. McCoy replaces his father as president. In 1979 Bank One officially ado ...