"You're a new supervisor of 20 employees at a local fast-food restaurant. The recently departed supervisor was well liked by a few of the employees, but overall morale is low. There is very little teamwork, or shared sense of purpose. There is also stiff competition for labor and for customers." Given this situation, what would Attila do?
Attila the Hun says that discipline is what builds morale; therefore, the initial step is to be a disciplined supervisor. Because the supervisor is disciplined, employees will be more willing to work for him or her. A supervisor should always give their workers a direction or else they will meander. Attila would lead by example rather than just words alone. Although discipline is demanded of employees, it should not be excessive or unrealistic. If discipline is too much, employees may feel overwhelmed and mistreated. A good supervisor should only make goals that can be realistically obtained so that the employees feel that their work is productive. This will bring a sense of enjoyment in the working environment and raise the staff's spirits about the duties at hand.
The supervisor must want to be a great leader. Without the desire to lead, the supervisor cannot be an effective leader. They will appear to the employees as uncommitted. This will diminish the effort that all of the employees put into their work and ultimately weaken the discipline and morale of the group. Attila would say that supervisor should not have the position because they do not want to have it, and a leader that does not want to lead lacks authority and influence.
Leaders have to be sure of themselves if they want to be effective. Attila says that being confident will cause others to support the decisions that ...