Executive Summary
The Objective of this report is to practise the analysis of possible scales and scopes of an engineering organization and to recommend and suggest ways to utilize them fully. The organization chosen for the analysis Ceylon Electricity Board (referred to as CEB hereafter), which is the Sri Lankan government organization for generation, transmission and distribution of electricity for local industrial and domestic consumption. Following a general introduction to the services by the organization and the structure of it and market competencies, the economies of scale and scope are discussed and finally a few suggestions are made to utilize them for the improvement of the organization.
1. Introduction to the Organization
Ceylon Electricity Board (CEB) is the government body of Sri Lanka for generation, transmission and distribution of electricity for the local industrial and domestic consumption. Most of the electric power related needs and demands of the nations are fulfilled by CEB, and it has vast coverage of service in all over the country, cities, villages and industries. The organization is mainly an engineering organization and its product is service type. The service and the aim of the organization are obvious from the vision and mission statements of the organization.
Vision statement:
“To provide high quality service to all its consumers”
Mission statement:
“To provide reliable quality electrical power to the entire nation at internationally competitive prices effectively and efficiently through a meaningful partnership with skilled and motivated employees using appropriate state-of-the-art technology for the socio-economic development of the country in an economically susta ...